These terms apply when you use Vape Shop Online Australia. They also apply when you place an order.

Please read them before using the website.

1. Acceptance of These Terms

You accept these terms by using the website or placing an order.

Please stop using the website if you do not accept them.

2. Customer Eligibility

This website is intended for adults.

You must meet all age and legal requirements that apply to your purchase. These requirements may vary by location.

You are responsible for checking your local rules before ordering.

3. Lawful Use

You may only use our products for lawful purposes.

You must not buy products for a person who cannot lawfully receive them.

You must not provide false identity, age, payment, or delivery information.

4. Product Information

We aim to keep product details accurate.

Colours and packaging may look different on your screen. Manufacturers may also change packaging without notice.

Images are provided for identification. Product descriptions provide the main details.

Nothing on this website is medical advice. No product is presented as a treatment or cure.

5. Orders

An order is an offer to buy products from us.

We may review an order before accepting it. An order is accepted when we confirm acceptance or dispatch the products.

We may reject or cancel an order for a valid reason. Reasons may include stock errors, payment issues, suspected fraud, or legal restrictions.

Any payment taken for a cancelled order will be returned through the original payment method.

6. Prices and Payments

Prices appear in Australian dollars unless stated otherwise.

Delivery charges and other applicable costs appear before you complete checkout.

You must provide valid payment information. You must have permission to use the selected payment method.

Payment providers may apply their own terms.

7. Stock and Availability

Products may sell out without notice.

A website error does not guarantee availability. We will contact you if an ordered product is unavailable.

We may offer a refund or another suitable option.

8. Delivery

You must provide correct delivery details.

Delivery estimates are not guaranteed dates. Delays may occur outside our control.

Risk may pass to you when the order is delivered to the supplied location. Your rights under Australian Consumer Law still apply.

Please read our Shipping Policy for more information.

9. Returns and Consumer Rights

Our products come with rights that cannot be excluded under Australian Consumer Law.

A faulty product may qualify for a repair, replacement, refund, or another remedy. The available remedy depends on the problem.

Our store policies do not remove your legal rights.

Please read our Return and Refund Policy for more information.

10. Customer Accounts

You are responsible for your account details.

Keep your password private. Tell us if you suspect unauthorised account use.

We may suspend an account used for fraud, abuse, or unlawful activity.

11. Prohibited Website Activity

You must not:

  • Interfere with website security
  • Introduce harmful software
  • Collect data without permission
  • Use automated tools in a harmful way
  • Attempt unauthorised access
  • Use the website for fraud
  • Copy protected content without permission

12. Intellectual Property

Website text, graphics, branding, and design may be protected by intellectual property laws.

You may use the website for personal shopping. You may not reproduce or sell our content without permission.

13. Third-Party Services

The website may link to third-party services.

We do not control those services. Their own terms and policies apply.

14. Website Availability

We aim to keep the website available.

Access may be interrupted for maintenance, security, or technical reasons.

We may change website features without notice.

15. Liability

Nothing in these terms excludes rights that cannot be excluded by law.

Any limitation in these terms applies only where the law permits it.

You are responsible for using products lawfully and according to supplied instructions.

16. Changes to These Terms

We may update these terms when our services or legal duties change.

The latest version will appear on this page. The effective date will also be updated.

17. Governing Law

These terms are governed by the laws that apply in Australia.

Applicable state or territory laws may also apply.

18. Contact Us

Questions about these terms can be sent to contact@vapeshoponlineaustralia.com.